❓ Help Centre
sixer6 FAQ —
Your Questions, Our Answers
From opening an account to bKash deposits, claiming bonuses, cricket betting and safe gaming — find answers to everything in one place.
Welcome to sixer6. On this FAQ page we have provided detailed answers to the most common questions from players in Bangladesh. We have answered each topic in plain, simple English — account registration, deposits and withdrawals via bKash and Nagad, slot and live casino games, welcome bonuses and responsible gaming. If you cannot find your question here, contact our 24/7 live chat support.
Account and Registration
To open an account at sixer6 you need an active mobile number, a valid email address and a strong password. Enter accurate information in the registration form and confirm your age. The platform is for users aged 21 and above only. The whole process takes just a few minutes.
No, each person may hold only one account. Creating multiple accounts may result in those accounts being closed and any associated bonuses being cancelled. sixer6 follows this policy to maintain a fair and transparent playing environment.
Click the "Forgot Password" option on the login page and enter your registered email or mobile number. An OTP or reset link will be sent to you. For security, set a new strong password after resetting — one that combines numbers and letters.
Yes, sixer6 verifies accounts to prevent fraud and ensure security. Completing mobile number or email verification speeds up withdrawals and keeps your account protected. This process is done in the interest of players.
Absolutely. sixer6 is a fully mobile-friendly platform. You can easily log in from the browser of any Android or iOS device. The interface adjusts automatically to fit the screen size, so the playing experience remains great even on smaller screens.
Deposits and Withdrawals
Money deposited via bKash is generally credited to your sixer6 account instantly. The minimum deposit amount is ৳200. If you experience any issue, contact our 24/7 live chat support for a quick resolution.
Yes, both deposits and withdrawals can be done with Nagad. The minimum deposit is ৳200 and the minimum withdrawal is ৳500. Withdrawal requests are usually processed within 15 minutes to 2 hours. Nagad is one of the most popular mobile banking services in Bangladesh, making it very easy to use.
Withdrawals generally take 15 minutes to 2 hours. This depends on your chosen payment method and the time of the request. Withdrawals via bKash, Nagad, Rocket and Upay are the fastest. Bank transfers may take slightly longer.
Yes, sixer6 supports both Rocket and Upay. You can also use bKash, Nagad and direct bank transfer. The minimum deposit is ৳200 for every method. Choose whichever option is most convenient for you.
sixer6 does not charge any extra fees for deposits or withdrawals. However, mobile banking services (bKash, Nagad, etc.) may apply their own transaction charges — this depends on the policies of the respective service provider. For bank transfers, the bank's own rules apply.
The minimum withdrawal amount at sixer6 is ৳500. Before withdrawing, make sure your account is fully verified and your registered payment method is active. Having proper verification in place makes the withdrawal process even faster.
Games and How to Play
To bet on BPL or any cricket match, first log in to sixer6 and go to the cricket section. Select the match, market (such as match winner, top batsman) and odds. Enter your bet amount and confirm. Read the odds and terms carefully before placing a bet.
sixer6 offers slots from top game providers including PG Soft, Pragmatic Play and JILI. Popular games such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, Super Ace and many more are available. Each game comes with different themes and features, so there is always something new to explore.
RTP is the average percentage of total money wagered on a game that players get back over the long term. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered. This is not a guaranteed promise but a statistical average across millions of rounds. Volatility also matters — high-volatility games pay out larger wins less frequently.
Go to the live casino section and choose live roulette, live baccarat, live blackjack or any other game you prefer. Games are played in real time with a real dealer. With a good internet connection you can enjoy live games from any device — smartphone or computer.
All games at sixer6 use certified Random Number Generator (RNG) technology, which keeps every result completely random and unbiased. Reputable game providers (PG Soft, Pragmatic Play, JILI, Spribe) verify the fairness of their games through third-party audits.
Bonuses and Promotions
sixer6 offers new players a 100% first deposit bonus of up to ৳5,000. For example, depositing ৳1,000 gives you an extra ৳1,000 bonus — making your total balance ৳2,000. Depositing ৳12,000 gives the maximum ৳5,000 bonus, for a total of ৳17,000. The bonus is credited to your account automatically after your first deposit.
A wagering requirement means you must use the bonus amount in games a set number of times before you can withdraw it. The wagering requirement for the sixer6 welcome bonus is just 10x — meaning you need to wager the bonus amount 10 times. This is relatively low compared to the market.
sixer6 has three VIP levels — Bronze, Silver and Gold. Bronze level offers up to 0.3% weekly cashback, Silver offers up to 0.5% and Gold offers up to 0.8% weekly cashback. You can move up to higher levels by playing regularly.
The rules for using bonuses depend on the terms and conditions of each offer. Welcome bonuses generally apply to slots and certain casino games. Applicability to cricket betting may differ. Log in to sixer6 to check the terms of a specific bonus or ask support.
Yes, sixer6 regularly offers special promotions — special deals may be available during festivals such as Eid, BPL season, T20 World Cup or Pohela Boishakh. Visit the platform regularly to stay updated on the latest offers.
Security and Responsible Gaming
Yes, sixer6 uses SSL encryption technology to keep all your personal and financial information secure. Your information is not shared with third parties in accordance with our privacy policy. As a safe and reliable platform, we give the highest priority to data protection.
No. sixer6 is for users aged 21 and above only. Age is verified at the time of account creation. We follow a strict age verification process to protect minors. If a minor you know has gained access, please notify us immediately.
If you feel you have a problem, go to sixer6's responsible gaming section. You can set deposit limits, set time limits on gaming sessions or temporarily close your account (self-exclusion). Our 24/7 live chat support is always ready to assist you in Bengali.
If you want to take a break for a while, you can apply for a temporary break or permanent self-exclusion from sixer6's responsible gaming settings. The support team will help you through this process. This step is completely confidential and should be taken without hesitation.
The sixer6 support team is available in Bengali via live chat 7 days a week, 24 hours a day (BST, UTC+6). Click the chat icon at the bottom of the website. You can also contact us by email: [email protected]. You will receive fast and effective help with any issue.
Still have questions?
Contact Support
Our Bengali support team is ready to answer any of your questions 24 hours a day, 7 days a week. You will get a response on live chat within one minute.
Contact Us
Live Chat
Click the chat button at the bottom of any page on the website. Talk to us directly in Bengali. Always available — 24/7.
Email Support
For detailed questions, email us at: [email protected] — you will receive a reply as soon as possible.
Help Page
Find detailed information on the Terms and Conditions, Privacy Policy and Responsible Gaming pages.