sixer6 Privacy Policy
— Your Information Is Our Responsibility

Introduction and Applicability

sixer6 ("we", "our", "platform") is an online gaming and betting service platform for Bangladesh. We place the highest importance on your privacy and are committed to protecting your personal information.

This privacy policy ("policy") applies to the sixer6 website, mobile site, and all related services. By using our platform, you are considered to have accepted the terms of this policy.

This policy has been drafted in accordance with applicable laws and regulations of Bangladesh. We reserve the right to amend this policy at any time. Any amended policy will take effect from the date it is published on the website.

What Information We Collect

We may collect various types of information when you create an account, log in, or use services on sixer6. The types of information collected are described in detail below:

2.1 Personally Identifiable Information

• Full name and username
• Date of birth (for age verification — users under 21 cannot open an account)
• Email address
• National ID or passport number (for identity verification)
• Residential address

2.2 Financial Information

• Mobile banking account number (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical Information

• IP address and device type
• Browser type and version
• Operating system information
• Platform access and usage schedule
• Cookies and similar tracking technologies

2.4 Gaming Activity Information

• Details and history of games played
• Bet amounts and outcomes
• Bonus usage and wagering activity
• VIP status and points details

Purpose of Using Information

We use your information only for specific, legitimate, and transparent purposes. The main purposes for which information is used are described below:

3.1 Account Management

Personal information is used to create, verify, and keep your account secure. The identity verification (KYC) process ensures that every user is genuine and aged 21 or above.

3.2 Financial Transaction Processing

Financial information is used to process deposit and withdrawal requests, prevent fraud, and guard against money laundering.

3.3 Customer Service

Information is used to resolve your questions and issues, manage support tickets, and improve service quality.

3.4 Responsible Gaming

Information is used to monitor your gaming behaviour, identify signs of gambling addiction, and provide assistance when needed.

3.5 Compliance with Legal Obligations

Information may be used to comply with applicable laws and regulations, respond to lawful requests from government authorities, and comply with court orders.

Data Storage and Security Measures

sixer6 uses the latest technology and methods to keep your personal information secure. Our security infrastructure is described below:

4.1 Encryption Technology

Our platform uses SSL (Secure Sockets Layer) encryption technology, which keeps your data transmission completely secure. High-level encryption is also used for storing sensitive information.

4.2 Access Controls

Only authorised personnel can access your information, and their access is restricted based on job requirements. All access activity is logged and monitored.

4.3 Data Retention Period

Information is retained for a specified period while your account is active and also after account closure to meet legal requirements. Financial transaction records may be kept for an extended period in accordance with applicable law.

4.4 Regular Security Audits

Regular audits and penetration testing are conducted to ensure the security of our systems. Any security vulnerabilities are identified and resolved promptly.

Sharing Information with Third Parties

sixer6 may share your information with trusted third parties in certain specific circumstances. However, this is always limited, purpose-based, and controlled.

5.1 Payment Providers

Necessary information is shared with payment providers such as bKash, Nagad, Rocket, Upay, and bank transfer services to process transactions. This information is used only for the specific transaction.

5.2 Technology Service Providers

Server hosting, cybersecurity, and cloud storage service providers may have limited access to data for secure data processing. All of them are required to meet our privacy standards.

5.3 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, and Ezugi may receive minimal information to ensure gameplay.

5.4 Legal and Regulatory Authorities

Information may be shared with government authorities or law enforcement agencies on the basis of a valid order or legal obligation.

Cookie Policy

Cookies and similar tracking technologies are used on the sixer6 website. Cookies are small text files stored in your browser that help improve the functionality of the website.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, ensure security, and save language preferences.

6.2 Analytical Cookies

These cookies help analyse the use of our platform and improve service quality. The information collected is completely anonymous and aggregated.

6.3 Cookie Controls

You can disable cookies at any time by changing your browser settings. However, disabling essential cookies may cause some features of the website to not work properly.

Your Rights

You have the following rights regarding your personal information:

7.1 Right of Access to Information

You have the right to know what information we hold about you. You can request a copy of this information through our support channels.

7.2 Right to Correct Information

You have the right to correct any inaccuracies in your information. This can be done through account settings or by contacting support.

7.3 Right to Delete Information

You have the right to request deletion of your information in certain circumstances. However, some information may need to be retained for a specified period due to legal obligations.

7.4 Right to Object to Processing

You have the right to object to the use of your information for specific purposes, particularly in the case of marketing communications.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, machine-readable format.

Protection of Minors' Information

sixer6 is a platform for users aged 21 and above only. We do not knowingly collect or process the personal information of any minor.

We have age verification measures in place at the time of registration. If we confirm that a user is under 21, that account will be closed immediately and all collected information will be deleted.

If parents suspect that their minor child is using our platform, please contact us immediately.

International Data Transfers

In some cases, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that:

• Transferred information will receive protection equivalent to this privacy policy.
• The receiving party is bound by international standard data protection agreements.
• Data transfers are carried out only where necessary for the provision of services.

Policy Changes and Contact

We may update this privacy policy based on changes in applicable law, business requirements, or advances in technology. For significant changes, we will send a notice to your email address and publish an announcement on the website.

The revised policy will take effect from the date of publication. Continued use of the platform after changes are made will be considered acceptance of the revised policy.

If you have any questions or concerns about this privacy policy, please contact us:

• Via the website's live chat (24/7, BST)
• Email: [email protected]